Welcome to DestIM

Leave the organization of your ideal trip in the hands of the IM expert

WHERE YOU MAKE YOUR DESTINY!

DestIMOur services

Faced with the wide range of services and prices, DestIM acts efficiently, obtaining the most convenient prices, the best itineraries and connections, always thinking of you, as well as offering you the best service and advice for a reasonable price.

Pre-reservation

We offer services of airplane tickets tailored to the needs of external customers at an affordable price, depending on the volume to work ticket regulare or group. It is worth noting that we work with wholesalers, we are not only on the direct sale to the end customer.

Searcher of reservations

In this section the clients who have passages reservations with our entity, will be able to know the state of this one, in spite of only placing its name and locator (code of the reservation).

Passenger charter

The air transport of persons requires and demands placed in the hands of a serious company, with skilled professionals, who use airlines of confidence and have a wide coverage of correspondents, for cover properly the transport of their clients by air.

Cargo charter

The air transport of goods requires and demands placed in the hands of a serious company, with skilled professionals, who use airlines of confidence and have a wide coverage of correspondents, for cover properly the transport of their goods by air.

Personalized assistance

We provide a complete user assistance service that includes the answer to usage queries and the resolution of problems or incidents.

Technical support

Our online team is here to help you. Consult the technical support group and online registration for independent agents and companies.

DestIMcustomer support

Customer support. We help you in all your efforts. We solve all your doubts about lost objects, luggage, claims or requests for invoices.

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DestIMGeneral policies

IM provides services to its customers to different destinations, with special rates and various modalities. Here you will find important information and necessary for your trip. Thank you for choosing us!

  • The carrier reserves the right to refuse carriage to any person who has acquired the passenger ticket in violation of applicable law, tariffs or rules and regulations of the carrier.
  • If the passengers journey ends or has a scale in a country other than the country of departure may be applicable on the Warsaw Convention or the Montreal Convention.
  • In most cases is limited the liability of the carrier for death or personal injury, as well as for loss of or damage to luggage, and delay.
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DestIMFeatures

Air tickets

Steps to receive the services

  • 1- Contact telephone route, e-mail to us or straight in our offices and provide: its full name, number of certificate or passport, I destine to that he wants to travel, type of trip (passage of only gone or gone and turned), mail and phone of contact.
  • 2- After mounted the booking you will be contacted again, depending on whether you have previously agreed upon.
  • 3- Later to be confirmed account with 72 hours to pay the reservation fee to IM, if in that time it is not possible, please contact the specialists again or the reservation will be canceled automatically.
  • 4- After payment has been confirmed the booking in one of IM accounts, it is appropriate to deliver the passage to the customer and the corresponding documentation.

Flight modalities

We work the three modalities of charter flight

  • Single entity, is one that is specified when the lease of the aircraft is performed by a single contractor, this pays the total cost of the aircraft and this is used to transport only loads.
  • Affinity, this charter is a similar, but is not used for tourist purposes. The freight is done by a company that covers the full cost and pay paid on a pro rata basis among members.
  • Including tours charters (ITC), this is the charter or lease of aircraft that is used in the tourist area. It is when the rental of the aircraft is performed by a tour operator that includes accommodation, food and beverage, ground transportation, etc. , for a single price. The inclusive tours represent an important part in the business of some agents. Chartering a whole aircraft from one of the secondary companies, the price per traveller is drastically reduced for long trips; often means a minimum savings in the shorter trips.

Passenger charter

Steps to receive the services

  • Contact us via telephone, mail, or directly in our offices and provide: your full name, name of the company that represents, date you need the services (flight and return), quantity of pax and destination or destinations to visit, e-mail and telephone contact.
  • After that the operations of departarmento confirm the availability, you will be contacted again, by the track that has been previously agreed upon.
  • It will then be contacted by a specialist who on the whole, the process will culminate in contract management of the process.

Cargo charter

Steps to receive the services

High level professionals and with a vast experience provide a high quality service in the areas of trailer, loading and unloading, cleaning of cab and supply of equipment for the operation on the ground.

We offer an exclusive complex of warehouse and the latest equipment to provide a good load operation, we specialize in all kinds of cargo: perishable, live animals, dangerous goods and general cargo. We also provide the service of reception, door-to-door shipments, loading and unloading, handling of ULD, documentation, and IRR Handling.

  • 1- Contact us via telephone, mail, or directly in our offices and provide: your full name, name of the company that represents, desired date of departure (flight and return), type of load, approximate weight (kg/lbs), approximate dimensions (cm / in), e-mail and telephone contact.
  • 2- After that the operations of departarmento confirm the availability, you will be contacted again, by the track that has been previously agreed upon.
  • 3- It will then be contacted by a specialist who on the whole, the process will culminate in contract management of the process and delivery of the contracted service.

Customer support

As travel agents and consultants we hold the true and real relationship with the client sacred and are focused on creating a tailor-made trip. This means having a business model that requires direct contact with people and therefore the need arises to know how to serve a potential client in a travel agency.

The ideal service in travel agencies:

  • Fitness for purpose: Travel services must meet the expectations and physical capabilities of the consumers for whom the service is intended.
  • Accuracy and timeliness of execution: The tourist services provided to the consumer in terms of volume, terms and conditions of service must comply with the requirements set forth in the voucher, ticket, receipt.
  • Service Personnel Ethics: Service personnel must adhere to ethical standards of conduct. The consumer must be guaranteed an environment of polite treatment, friendliness and sociability of the staff.

Baggage of cabin

In addition to the piece that allows to transport the airline in this category, you will be able to take also the following articles:

A checkers purse.
A camera or of video.
A pair of prismatic.
Articles about reading.
Executive briefcase.
Portable computer.
I feed to drink.
Overcoat or blanket.
Breeding animals of tape or compact disc.
Medicines, articles about value and money.

  • NOTE: Cell phones, portable computers, devices of remote control, recipients of radio and transmitters cannot be used during the shooting, blast-off and landing.
  • Cutting objects, I drill cutting, forceful (scissors, knives, knitting needles, letter opener, bats, etc.) they will have to go inside its invoiced baggage.
  • There is not allowed in cabin the transport of bassinets and wheelchairs.

Inti Marcell

Founder

We work in a personalized way for each client, making a detailed study of the trip because each traveler... is a world!

Sara Wilsson

Designer & traveler

The best services I have received. It has helped me to see the world with other eyes. Thanks!!!

Jena Karlis

Branch

I am a highly qualified company with a unique capacity with a multitude of talents on board. We have collaborated on several different projects that have been a great success.

Matt Brandon

Freelancer

We were driven by a competent team to develop travel and food projects.

John Larson

Entrepreneur

We offer high caliber and specialized services. They became our true commercial partners during the last three years.

DestIMLocation

An agency of people with a passion for creative and innovative solutions, activation, achieving objectives, and above all results!