DestIMFrequently Asked Questions

Pack its baggage personally and identify it inside and on the outside of visible way with its personal details.

Withdraw from its baggage all the tags of previous trips.

Do not recharge its baggage beyond the free exemption allowed for its destination.

Pack neither objects of value, fragile, perishable, nor money or jewels.

NOTE: The transporter reserves the right to push back to transport any person who has acquired the passage ticket in violation of the applicable law, the tariffs or rules and regulations of the transporter.

If the trip of the passenger finishes or has a scale in a country that is not that of exit, they can be applicable the Agreement of Warsaw or the Agreement of Montreal.

In most cases the responsibility of the transporter limits itself for death or personal injuries, as well as for loss or damages to the baggage, and for delay.

The requisites to travel are the following ones:

1. Vaccination certificate against the anger and the séxtuple expressed by the veterinary doctor.
2. Certificate of international health of the pet which reflects that its animalcule is in perfect condition.
3. Charts expressed by the Institute of Aeronautics.
4. Certificate of exportation of animals airline pays a certain valuation to itself or marine which is got for the country.
5. Before returning to its country, it must realize the same process in the exterior so that it could return with its pet.

1. Not to feed him to give drinks to your dog at least 8 previous hours at the time of the shipment in the plane.
2. During the month previous to demolish to try every day to be accustoming your dog to remain in kennel.
3. To stop inside the kennel at the time of flying, its blanket or toy of bitting preferred.
4. Do not forget to take its plate and bottle of traveling water.
5. It is important that your animalcule possesses a badge of identification, which contains the name of the pet, its direction, phone and e-mail.
6. Consult with its veterinarian the possibility of applying soft sedatives to its pet during the trip.

All hand luggage must fit in the top baggage compartment or under the front seat, in accordance with the Aeronautical Rules. The hand luggage that is very big or which irregular form does not fit in the compartments or under the seat, will not be accepted as such and it will need to be registered. All baggage that does not fulfill with the conditions standard, must be sent to the wine vault. In international flights it will take a charge as an additional piece, if it exceeds the standard of the politics of authorized baggage.

Sometimes, there will be able to be additional restrictions with regard to the hand luggage, depending on the capacity of the compartments of the main cabins of certain planes. These restrictions can apply even after begun the collision to themselves. Therefore, some hand luggages can be embarked in the load compartment. If this procedure is carried out, there will be delivered to the Passenger the password of record of the baggage.